Guides to get your WhatsApp workspace live
Practical answers for UAE teams adopting WhatsApp Business with Commbots — from API basics to onboarding and developer access.
Start here
How WhatsApp Business API works
WhatsApp Business API (WABA) lets multiple agents share one official number. Commbots connects your WABA, manages templates, and routes chats into a shared inbox.
Onboarding checklist
Create your account, connect WhatsApp, invite agents, publish templates, and optionally enable AI agents and CRM pipelines.
API and webhooks overview
Use the Commbots REST API (SmartKey) and webhooks to sync leads, send messages, and connect internal systems. Explore details on the Integrations page.
Platform vs Meta fees
Commbots AED plans cover software. Meta bills WhatsApp conversations separately by category and country — ask our team for UAE estimates.
Common questions
Do I need a Meta Business Portfolio?
Yes. Connecting WhatsApp Business API requires a Meta Business Portfolio and an eligible phone number. Our team can walk you through signup.
Can Property Finder and Bayut leads enter the same inbox?
Yes. Commbots can receive Property Finder and Bayut inquiries via webhooks so UAE agencies respond beside WhatsApp chats.
Is there a built-in CRM?
Yes. Commbots includes leads, pipelines, quotes, invoices, and tasks — you do not need a third-party CRM to start.
Where do I find developer documentation?
Start with Integrations for webhooks and REST API capabilities, then contact support for API credentials and Postman collections.
Need a guided setup?
Book a demo with our Dubai team or start a free trial and connect WhatsApp yourself.